SHIPPING & RETURNS
All shipped items are signature required with a tracking number.
Express Shipping estimated times are below: This does not give a guaranteed delivery date.
Approximate Shipping Time: (This does not include the processing time)
United States: 5-7 business days
Canada: 6-8 business days
UK & Europe: 3-6 business days
Australia and New Zealand: 5-7 business days
RETURNS & EXCHANGES
All jewelry pieces are made to order. Items can be returned for site credit ONLY if they are returned/shipped within 4 DAYS of receiving them. The jewelry must be returned in its original packaging and perfect condition. Jewelry exchanged must be of equal or greater value. Custom orders (size, color etc) is NOT refundable/returnable.
Shipping fees are the customer's responsibility. For shipping the new item(s) the shipping Fees are as follows:
US & Canada: 1 item = $332+ items = $39
Europe: 1 item = $292+ items = $35
Australia & New Zealand: 1 item = $36 2+ items = $42
Rest Of The World: 1 item = $38 2+ items = $45
Express SPM Shipping is used for all orders. Shipping fees can be subject to change.
Any repairs will be subject to a fee determined on a case by case basis. Please include photos and the copy of your original invoice. Shipping costs for each way will be the customers responsibility.